Learning Linx, Inc. — SMS Notification Policy
Effective Date: 2026-05-30
This SMS Notification Policy describes how Learning Linx, Inc. ("Learning Linx," "we," "us," or "our") uses SMS text messaging to communicate with clients and providers.
1. Program Overview
When you opt in to receive SMS messages from Learning Linx, you will receive transactional messages related to your account and services, such as:
• Appointment reminders
• Schedule change notifications
• Payment failure alerts
• Credential expiration reminders (providers)
• Other service-related updates
We do not use SMS for marketing or promotional messages.
2. Opt-In
You opt in to SMS by:
• Toggling SMS notifications on in your account portal under Notification Preferences, or
• Affirmatively providing your mobile number and consenting to SMS during intake or registration
By opting in, you authorize Learning Linx to send transactional text messages to the mobile number you provide.
3. Message Frequency
Message frequency varies based on your scheduled services and account activity. Typical clients receive between 2 and 8 messages per month.
4. Opt-Out
You may opt out of SMS at any time by:
• Replying STOP to any message you receive from us, or
• Toggling SMS notifications off in your account portal
After opting out, you will receive a confirmation message and no further SMS unless you opt in again.
5. Help
Reply HELP to any message you receive from us for assistance, or contact us at:
• Email: info@learninglinx.org
• Phone: 224-458-4708
6. Message and Data Rates
Standard message and data rates from your mobile carrier may apply. Learning Linx does not charge for SMS messages, but your carrier may. Contact your carrier for details on your messaging plan.
7. Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability.
8. Privacy
Your mobile number and SMS preferences are governed by our Privacy Policy. We do not sell or share your mobile number with third parties for marketing purposes. SMS is delivered through Microsoft Azure Communication Services, which is bound by our Business Associate Agreement with Microsoft for the handling of protected information.
9. Supported Carriers
We support all major U.S. carriers. Service availability depends on your carrier and may not be available on certain prepaid plans.
10. Changes
We may update this SMS Notification Policy from time to time. Material changes will be communicated through your account portal or by other reasonable means.
11. Contact Us
Learning Linx, Inc. 620 IL Rte. 31, Suite 1 McHenry, IL 60050 Phone: 224-458-4708 Email: info@learninglinx.org